Resources
"Making Changes That Dramatically Improve Results" by Ron Snyder
"Marketing Strategy is the Foundation of Success" MarketingProfs by Linda Popky
"Expect More Out of Meetings: Professional Facilitators Can Keep Your Meetings Focused and Productive" by Mike Gospe
"How To Gain Strategic Insights Through Customer Advisory Boards" by Mike Gospe
"Integrating Organizational Effectiveness, Learning, and Change Management Insight into Public Relations and Communication Management" by Gary Katz